Reference

How sns188 Handles Your Personal Information

Your account details, wallet connections and browsing activity on sns188 are handled with clear rules — we collect only what we need to run your account and process payments through DANA, OVO and GoPay.

Data collected only for account operationDANA, OVO, GoPay payment data protectedYour right to access and delete dataContact our support team to raise a requestPolicy applies where local law permits

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PRIVACY CONTACT

Reach Us About Your Privacy Request

If you want to review, correct or remove personal data held on your sns188 account, our support team handles privacy requests directly. You can reach us through live chat, email or our help desk — whichever channel works for you. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt when your request arrives.

Live Chat Start a live chat session from your account dashboard to raise a data access or deletion request directly with our support team.

Email Support Send your privacy request by email. Include your registered phone number or the e-wallet number linked to your account so we can locate your record.

Help Desk Ticket Submit a help desk ticket through the support page on sns188. Select the privacy category and describe what change or removal you need.

DATA PROTECTION PRACTICE

How We Protect and Manage Your Account Data

We apply SSL encryption across all data transfers on sns188 — this covers the moment you enter your DANA or OVO number right through to the confirmation of a withdrawal. Data is stored on restricted servers, and we carry out periodic access reviews to make sure only the right internal staff can reach personal records. Cookies on our site are used for session continuity and fraud detection, not for advertising profiling. You can manage non-essential cookies through your browser settings at any time.

SSL Encryption All data you submit — login credentials, wallet numbers, transaction confirmations — travels over SSL-encrypted connections so it cannot be intercepted in transit.

Cookie Management We use session cookies to keep you logged in and security cookies to flag suspicious activity. Non-essential cookies can be turned off in your browser without affecting your account.

Data Retention Rules We keep your account and transaction data for as long as your account is active and for a period afterward as required by applicable rules. You can request a retention summary.

Third-Party Sharing Limits We do not sell your personal data. We share it only with payment processors like DANA, OVO and GoPay when clearing your transactions, and with fraud-detection services.

What Data We Collect and Why

sns188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and connect your payment wallet — this includes your name, email address, phone number and the e-wallet identifiers you link (such as your registered DANA, OVO or GoPay number). We

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also collect device and session data — your IP address, browser type and the pages you visit — so we can keep your account secure and detect unusual login activity. Transaction records tied to your deposits and withdrawals are kept for compliance purposes and are never
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sold to third parties. If you are in Bekasi, Tangerang or anywhere else in Indonesia, the same data rules apply to your account. We do not collect data beyond what is operationally necessary, and access to stored personal data inside our systems is restricted to authorised
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staff only. Availability of our services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on sns188

These are the privacy questions we hear most often from account holders. If your question is not covered here, contact our support team via live chat or email and we will respond with the specific detail you need.

We collect your name, email, phone number and the e-wallet identifier you register — for example your DANA or OVO number. We also log device and IP data for account security.

Yes. Submit a data access request through live chat or email, including your registered phone number. We will locate your record and send you a summary of what we hold.

Open a help desk ticket on sns188, choose the privacy category and request deletion. We will confirm receipt and process it in line with applicable data retention rules.

We share wallet identifiers only with the relevant payment processor to clear your deposit or withdrawal. We do not pass your financial details to advertisers or unrelated third parties.

Records are kept while your account is active and for a defined period afterward as required by applicable rules. You can ask us for a retention summary at any time via email.

Session and security cookies are essential for account login and fraud detection. Non-essential cookies can be disabled in your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountsns188 Login Appsns188 App

How sns188 Handles Your Personal Information

Reach Us About Your Privacy Request

How We Protect and Manage Your Account Data

Common Questions About Your Data on sns188

01 What personal data does sns188 collect when I open an account?

02 Can I request a copy of the data sns188 holds about me?

03 How do I ask sns188 to delete my personal data?

04 Does sns188 share my DANA, OVO or GoPay details with other companies?

05 How long does sns188 keep my account and transaction records?

06 How can I manage cookies on the sns188 site?

Privacy Policy

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